Shipping

World wide shipping with Marshall Headphones. At Marshall Headphones we want everyone everywhere to be able to wear our headphones. Make sure you read through our fee- and shipping information so there is no confusion. If you have any questions about orders, shipping or related please contact our shop. Contact information is to your right.

Shipping terms

SHIPPING
All orders are fulfilled at our distribution center in Stockholm, Sweden within 3 business days (subject to card clearance and stock availability, up to 7 days during sale). We operate Monday to Friday and not on public holidays. When your order is placed we will send you a preliminary confirmation. Once your package is shipped we will send you an email with final confirmation and instructions on how to track and collect it.

SHIPPING CHARGES
All shipping charges are flat rate meaning that Marshall Headphones only ads a single shipping fee to your order, regardless of how may products it contains. View the different shipping charges below:

Standard Shipping:
Sweden SEK 50, EU € 6, US US$ 15, Rest of the world US$ 30

Express shipping:
With express shipping your order will be delivered within 2-3 business days. View charges for express shipping below:
Sweden SEK 200, EU € 20, US US$ 20, Rest of the world US$ 20

COLLECTING ORDERS
All orders are delivered with either Fedex, DHL or Posten.

WORLDWIDE DELIVERIES
Due to courier restrictions and the risk of credit card fraud we cannot deliver to PO Boxes

If you wish to send products to more than one address, please place one order for each address. You will be charged for shipping on each order.

EXCHANGES AND RETURN
During the first 14 days following the delivery of your order, you may request an exchange or refund of items in the specific order. To receive an refund you must return the item to us in perfect condition and accompanied by the original invoice. Shipping charges on returned merchandise are at the customer's expense. Marshall Headphones will not charge additional shipping on exchanged products. Refunds for returned merchandise will de transferred to the original purchaser's credit card within two weeks of the refunded products arrival to Marshall Headphones customer service dept.

HOW TO PROCEED WITH AN EXCHANGE
You will find a form at the back of your receipt, which has to be filled out. Remember to state your order number. Also clarify which items you are sending back. Enclose the form with your returning items. If you want to make sure the new items are reserved for you in stock, email us at store@marshallheadphones.com with a clear description of the matter. All exchanges are subject to availability.

Remember that items bought on a sale will not be exchanged.