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Terms & Conditions

DISCLAIMER
We do not guarantee that all the items available at the Marshallheadphones.com web shop are in stock at the time of your order. In the case of incorrect stock balance affecting your order we will contact you shortly by phone or by e-mail.
Marshallheadphones.com cannot warrant that the content of Marshallheadphones.com is at all time free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date. Marshallheadphones.com may at any time change the content of the site. Though Marshallheadphones.com strife to always display the correct texts, images and pricing in the site and web shop, errors can occur. If you have been charged the wrong amount when shopping from the web shop, we will give you the option of placing a new order with the correct price or canceling your order. If we are unable to get in touch with you, your order will be automatically cancelled.

Part of the services mediated through Marshallheadphones.com are performed and concerned for by outside organizations. In situations where Marshallheadphones.com act as agent for such services, we cannot be held responsible for any errors resulting from their activities.

Marshallheadphones.com cannot be held responsible for any damaged caused from using the site or for that matter not being able to use the site. Marshallheadphones.com cannot guarantee a problem-free uninterrupted and secure access to the web site.

All personal information saved at Marshallheadphones.com will be handled with most care.
The information that we store will not be sold or used for any purposes other than making sure you get the best service possible. It will solely be used for informing you about special offers and other marketing activities related to the different units of Marshallheadphones.com. Your personal data may be disclosed to third parties only when it is necessary to fulfill the purposes described above. When registering to our web shop, you can choose not to receive information from Marshallheadphones.com. If you wish to end your subscription to information from Marshallheadphones.com, send an email to store@marshallheadphones.com stating your email address and a short description of the matter.

You have the right to at any time know what information is kept about you in our systems. This information can be requested by sending an email to store@marshallheadphones.com. If the information is incomplete or incorrect, you have the right to have the information corrected or deleted.

All customers paying by card are subject to validation checks. Marshallheadphones.com make the reservation to delay any order if we suspect a further security control is needed.

SECURITY
Marshallheadphones.com use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. Marshallheadphones.com uses the Thawte SSL Certificates to offer secure communications by encrypting all data to and from the site. When placing an order, you can immediately check the security validity by clicking the Thawte icon at checkout.

COOKIES
Marshallheadphones.com uses cookies in order to improve your experience of the site. The cookie identifies your computer and allows the site to remember your personal settings. Cookies are also used for statistical purposes.

You can set your browser to notify you when a cookie is to be activated. This enables you to reject usage of this cookie or to tell your browser to erase the cookie at the end of your visit. The web shop cannot be used if you disallow cookies.

PAYMENT & PRICES
We accept card payments by Visa, Eurocard, MasterCard, American Express and Klarna. If your country is part of the European Union (EU), prices include Swedish VAT at 25 %.

Shipping costs will be added to your order. For shipping charges, please view the Marshallheadphones.com shipping charge table.

Orders to countries outside the EU may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. Marshallheadphones.com ships your package according to Incoterm Delivered Duty Unpaid (DDU). This means that we do not collect VAT, duties and/or taxes on orders to countries outside the EU and we cannot predict what your particular charges may be. If you do incur any such additional charges they must be rendered in order for your package to clear customs. Please contact your local customs office for more information.

EXCHANGES AND REFUNDS
During 14 days following the delivery of your order, you may request the exchange or refund of items, which you must return to us in perfect condition accompanied by the original invoice. Returns will only be accepted if labels and original packaging are fully intact. Marshallheadphones.com cannot accept returns where labels have been removed.

You are responsible for the shipping of returned items back to Marshallheadphones.com. Items lost in transportation will not be compensated for.

Shipping charges on returned merchandise are at the customer's expense. However, Marshallheadphones.com will not charge additional shipping on exchanges. Refunds for returned merchandise will be made within two weeks of the return of the product, to the original purchaser's credit card. Note that additional duties and/or taxes will not be refunded. Neither will shipping costs. For countries within the EU, VAT will be included in the refund.

All exchanges are subject to availability.

Faulty items will be exchanged to the same type of product in the same size, subject to availability. Refunds for faulty items can be made within the 14-day period following delivery.

For exchanges and returns send an email to store@marshallheadphones.com

SALE
The same policy as above applies during sales periods, except that Marshallheadphones.com will not allow exchanges.

UNCOLLECTED ITEMS
Shipping costs will not be refunded for uncollected items.

VIOLATION OF RULES
Marshallheadphones.com reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site.

Individuals violating the restriction of password protected areas of the site may be subject to prosecution.

FORCE MAJEURE
In case of Force Majeur, Marshallheadphones.com obligations are procrastinated. The contract between you and Marshallheadphones.com can in such cases be partially or fully terminated by yourself or by Marshallheadphones.com. A Force Majeur is at the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events.

Marshallheadphones.com will under such circumstances do all we can to solve the matter for our customers as soon and entirely as possible.

GOVERNING LAW
These terms of use are construed in accordance with Swedish law and you agree that the Swedish courts will have exclusive jurisdiction for any dispute under this agreement.

The laws of you country may be different from the laws in Sweden and there may be additional legal requirements for you to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.

CONTEST RULES

IMWITHTHEBAND Contest (“Contest”)
RULES & REGULATIONS (“Contest Rules”)

Participation in the Contest constitutes full and unconditional agreement and acceptance of these Contest Rules, which are final on all matters relating to the
Contest.

1. Eligibility: NO PURCHASE NECESSARY. VOID WHERE PROHIBITED BY
LAW OR WHERE BONDING, LOCAL DRAWING OR LOCAL LANGUAGE
REQUIREMENTS APPLY. The Contest begins on April 25, 2013 and closes at midnight on May 9, 2012 (the “Contest Period”). All times are Sweden times.

This Contest is open only to individuals 13 years of age and older. Employees (and their immediate families and those with whom they are domiciled) of Zound Industries AB, and their respective subsidiaries, affiliates, directors, shareholders, members, officers, governors, agents, and advertising and promotional agencies (collectively, the “Contest Sponsors”), are not eligible to enter. Immediate family includes the husband, wife, son, daughter, brother, sister, mother, or father of an individual.

2. How To Enter: To enter, go to www.facebook.com/marshallheadphones, for instructions. You will not be asked to submit your name and e-mail address, but will be contacted through Instagram or Twitter depending where the winning entry is found. Submissions will be subject to the following restrictions (the “Submission
Restrictions”):

There is no limit of entry per individual, regardless of the address, e-mail address, account name or username provided. No Submissions will be accepted following the Contest Closing Date.

Potential winners may be requested to provide Contest Sponsors with proof that the potential winner is the authorized account holder of the social media account associated with the selected entry. In the event of a dispute, entries received online shall be deemed to be submitted by the "Authorized Account Holder" of the email address submitted at the time of entry. "Authorized Account
Holder" is defined as the natural person who is assigned to an e-mail address any internet access provider, on-line service provider, or other organization (e.g. business, educational institution, etc.) that is responsible for assigning e-mail addresses for the domain associated with the submitted e-mail address. The Contest Sponsors are not responsible for lost, late, illegible or incomplete entries and any such entries are void.

All Submissions shall become the property of the Contest Sponsors. Each entrant irrevocably assigns and transfers to the Contest Sponsors any and all rights, title, and interest in the Submission, without limitation, all copyright. Contest Sponsors shall have the right to edit or modify Submissions, for use in perpetuity, and the entrant waives any and all moral rights he/she may have in the Submission and confirms that no third party was involved in the creation of the applicable. Entrants agree to complete and sign all documents necessary to confirm the rights granted under these
Official Rules.

By entering the Contest, you agree to be bound by the decisions of the Contest Sponsors, which are final with respect to all matters relating to the Contest. The Contest Sponsors accept no responsibility for entries that re lost, misdirected or delayed for any reason. Nor is any responsibility assumed for incorrect or inaccurate capture of entry information, including (but not limited to), malfunction, human error, lost/delayed/garbled Internet/e-mail transmission, omission, interruption, deletion, 3 defect, or failures of any telephone, hone, technical, network, online, or hardware or software or any combination hereof.

3. Prize Winner Selection:

The winner of the Contest will be randomly selected by Marshall Headphones . The odds of winning will depend on the number of entries received during the contest period.

Before being declared the prize winner, the selected winner may be required to: (i) execute any documents required by Contest Sponsors related to the use and display of a Submission; and (ii) the selected entrant sign a Declaration of Compliance with these Contest rules and a Release of Liability, releasing the Released Parties from any and all liability in connection with: (a) entrant’s participation in the Contest; (b) the acceptance and use of the prize awarded in the Contest; and (c) the administration of the Contest by the Contest Sponsors, including (without limitation) the selection of the prize winner or the distribution of the prize awarded in this Contest. The Declaration and Release document(s) must be returned on or before the date indicated on the documents or the applicable prize will be forfeited.

If the Contest Sponsors are otherwise unable to contact the selected entrant within such time, or if the selected entrant refuses or fails to return executed declaration and release forms for the selected entrant, or if the selected entrant otherwise does not meet any of the Contest eligibility requirements, or satisfy any other Contest conditions, that entry will be disqualified and another entry may be selected. The process may continue until the winner of the Prize has been selected and confirmed.

4. Prize:

One Prize (1) is to be won, consisting of: one (1) Monitor Headohones and a Rockwood Leather Jacket (the “Prize”).

The Prize must be accepted as awarded and no Prize substitutions of cash or otherwise or transfer of the Prize will be made.

5. General Rules:
Entrants hereby release, waive and discharge any and all claims of damage, loss or causes of action (including, negligence), including (but not limited to) death, personal injury or loss or damage to property, which the entrant or any of the entrant’s representatives, heirs, next of kin or assignees (“Entrant’s Representatives”) may have or which may hereinafter accrue to the entrant or Entrant Representatives against the Released Parties as a result of the entrant’s participation in the Contest or the receipt or use of the Prize awarded herein.

The following are prohibited and will result in automatic disqualification from the Contest: (1) using any method that artificially increases odds of winning; (2) non compliance with these Contest Rules; and (3) any other act which the Contest Sponsors determine, at their sole discretion, jeopardizes the integrity of the Contest.
The Contest Sponsors reserve the right to substitute prizes of equal or greater value and/or to terminate, modify, suspend or withdraw from this Contest, in whole or in part (including altering the manner in which the prizes are distributed), at any time, without prior notice for any reason, without liability, at their sole discretion, or, if viruses, bugs, tampering or other causes beyond the Contest Sponsors’ control affect the administration, security, fairness or proper play or conduct of the Contest. In the event a substitute prize is awarded, such prize must be accepted as awarded and cannot be exchanged for cash or otherwise. Further, the Contest Sponsors reserve the right to disqualify any person and void any entries of that person who it believes has tampered with the entry process or any other component of the Contest, whose conduct or action affects the administration, security or fairness, integrity or proper conduct of the Contest, or who fails to meet or abide by the Contest Rules and conditions.

The Contest Sponsors do not assume any responsibility for tampering, theft, defects, viruses, human errors including negligence, deletions, technical or telephone, computer line, network, server, access providers, computer equipment or software problems, undeliverable messages, computer errors, lost, misdirected, late or incomplete entries or inaccurate capture of information or any online difficulties that may result in damage or malfunction the computer or the failure of the Contest Sponsors to process any entry and otherwise award any prize. Nor is responsibility assumed for printing errors appearing in these rules or related Contest materials. In addition, the Contest Sponsors will not assume any responsibility of any nature whatsoever in all cases where their inability to hold the Contest or to remit the prize to the winner results from a cause beyond their control, including Acts of God, weather conditions, strike, lock-out or other labor dispute. Any attempt to deliberately damage any website or to undermine the legitimate operation of this Contest is a violation of applicable criminal and civil laws, and should an attempt be made, the Contest Sponsors reserve the right to seek remedies and damages to the fullest extent permitted by law.

Contest Sponsors agree to hold Facebook harmless from and against all damages, losses, and expenses of any kind (including reasonable legal fees and costs) for any claim related to the Contest.

To obtain the names of the Winner of the Promotion write to: “Marshall Headphones, IMWITHTHEBAND Contest c/o Zound Industries AB, Torsgatan 2, 111 23 Stockholm, Sweden.”

This Agreement shall be governed by the laws of the Sweden and any controversy or claim arising out of or relating to this Agreement shall be exclusively settled by the courts of Stockholm, Sweden.