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Discount

Shipping

¥ 1,500.00

Shipping Discount

- ¥ 0

Total Payment

¥ 0

Free shipping from
3-5 business days
Orders are shipped from our warehouse in the bonded area in Shenzhen, China.
Warehouse opening hours: Monday through Friday, except holidays, from 8:30 – 17:30 CST.

Orders placed before 12:00 (mid-day) will be processed and shipped out the same day. Orders placed after 12:00 will be processed and shipped out in the next business day. Once your package has been processed, it is ready for shipment and you will receive a Shipping Confirmation Email confirming the number of days the shipping carrier needs to deliver your package.

Below you will find an estimate of the number of working days (Mon-Fri) required to ship our products to you. This estimate starts from the moment you receive the shipping confirmation email with your tracking number. Delivery time depends on the delivery location and we will be able to deliver the shipment to most major metropolitan areas within the estimated range, however, to other areas (remote location), in very rare occasions, it could take up to 3 weeks to deliver the products.

There will not be any additional charges as orders are shipped according to Incoterm Delivered Duty Paid (DDP). This means that we collect and pay any import duties that may be charged in designated country of delivery. Any additional import charges will be covered by us for custom clearing in order to deliver your package. Please contact us through the chat or contact form for more information if you are unsure what this means to you.
Delivery Method
DHL Economy
Cost
1500 JPY
Delivery Time
2 - 7 business days.
3-5 business days
Free Shipping From
8000 JPY
Return policy
No stress. We always have a 30 day return policy, but we are now extending it so that you can return any presents or orders until the 31st of January.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
Safe payments
Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.

Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here.
Marshall Headphones -  Extended Returns Information

 

SHIPPING INFORMATION DURING HOLIDAYS

 

In accordance with what is stated in our Terms of purchase, you have the right to withdraw from your purchase made from Marshall Group within 30 days if you are not happy with your product. If you wish to withdraw from your purchase, we prefer that you submit a request on our website or chat with us on our website during our opening hours. You can also use this standard form for the right of withdrawal.


Extended returns to 31st January
No stress. We always have a 30 day return policy, but we are now extending it so that you can return any presents or orders until the 31st of January.


Be aware of additional shipping times
We pack and ship your product the same day if you place the order on working days before 2 PM and we do so also in December. We always do our very best to make sure you get your order as fast as possible and you will get an email with a tracking number as soon as your orders is shipped.

Our shipping partner have though warned us for potential longer delivery times, so to be really safe getting your products before the big day, we recommend you order as soon as possible. To some addresses the delivery might now take up to 7 working days.

Americas

Shipping Destination

Order By Date

UPS - 2 Day Air Carbon Neutral Shipment
All USA

Dec 20th before 01:00pm EST

UPS - Standard Carbon Neutral Shipment
All Canada

Dec 12th before 01:00pm EST

UPS - Worldwide Expedited Carbon Neutral Shipment
All Canada

Dec 14th before 01:00pm EST

UPS - Worldwide Expedited Carbon Neutral Shipment
All Mexico

Dec 14th before 01:00pm EST

UPS - Worldwide Expedited Carbon Neutral Shipment
LATAM

Dec 12th before 01:00pm EST


APAC

Shipping Destination

Order By Date

Australia, New Zealand, Singapore

Dec 15th before 12:00pm CST

Hong Kong

Dec 21st before 12:00pm CST


Rest of the world

Shipping Destination

Order By Date

DHL :
Algeria, Bahrain, Ghana, Morocco, Nigeria, Qatar, Saudi Arabia, South Africa, Tunisia, UAE

Dec 13th before 12:00pm CET

DHL/UPS :
Denmark, Finland, Greenland, Iceland, Norway, Sweden, UK

Dec 15th before 12:00pm CET

PostNord :
Denmark, Finland, Estonia, Hungary, Italy, Latvia, Lithuania, Luxembourg, Portugal, Spain, Slovakia, Sweden

Dec 15th before 12:00pm CET

DHL :
Rest of Europe

Dec 18th before 11:00am CET

 

Closed for warehouse inventory
We are closing our warehouse the below dates and during these days we will not pick and ship on the same day, so delays up to 1-2 days are expected.

Region

Closed dates

Americas

- 23 December
- 25 December
- 1-3 January

APAC

- 30 to 31 December
- 1 January

Europe & Middle Eastern

- 25 to 26 December
- 1 to 3 January