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Marshall Headphones - Contact us




Don´t hesitate to reach out if you need help with our products, orders or returns. We prefer that you contact us via this form, but you can also find most asked questions, manuals and help in our Helpcentre. You can also chat with us live during below open hours*.

We do speak French, German, Spanish and Swedish, but most of our agents speak English, so in order to get the fastest support possible, please reply and ask us questions in English.

We do our very best to help you as fast as possible and we normally reply to all questions and emails the same day, but under weekends and holidays our reply could take up to 24h.

*Our Customer Support Team sits in Canada, the live chat is available:

Pacific Standard Time (PST)
Monday - Friday 06:00 to 17.00 and Saturday and Sunday 09:00 to 17:00.

Central European Time (CET/GMT)
Monday - Friday 15:00 to 02.00 and Saturday and Sunday 18.00 to 02:00.

Our Customer Support Team live chat is available by clicking the help icon in the top right corner of