Support

If you need assistance on any topic from our customer support we are here to help you.

You can find the most asked questions, manuals and help in our Headphones and Speakers Help Centre.

The best and fastest way to contact us is via the Contact Us web form on the below link, but we are also available on Live Chat via the same link. We do our very best to help you as fast as possible and we normally reply to all questions and emails the same day, but at weekends and holidays, our reply could take up to 24h. If you prefer email, you can also contact us at support@marshall.com

We speak French, German, Spanish and Swedish, but most of our agents speak English, so to get the fastest support possible, please reply and ask us questions in English.

The live chat is also available as per below hours:

Pacific Standard Time (PST): Monday - Friday 03:00 to 16:00 Saturday - Sunday 09:00 to 16:00

Central European Time (CET/GMT): Monday - Friday 12:00 to 01:00 Saturday - Sunday 18:00 to 01:00

You can find most commonly asked questions and help guides on below links.

Order related questions How to make a return Warranty & Repair Find a retailer

Find how-to guides and troubleshooting for our Headphones and Speakers products.

Headphone Guides and User Manuals Speaker Guides and User Manuals

Register your Amp, access support forum for Amps and configure your CODE Amp settings.

Go to My Marshall and create an account